Support
Answers to the most common questions about our kits, products, orders, and shipping. Can't find what you need? Reach out directly.
01 · Kits & Products
What's in the kits, how to choose, and what makes them different.
Our maintenance kits are designed to provide everything you need to complete a full service interval for your specific chassis. Each kit typically includes:
Premium fluid — matched to your engine's viscosity and capacity requirements
OEM-quality oil filter — correctly threaded for your engine
Crush washer / drain plug hardware — so you're not hunting for one separately
Every kit also ships with nitrile gloves, a disposable funnel, shop towels, an oil change sticker, and an Adapt decal. Every kit is chassis-specific and tier-matched — the kit contents, fill volume, and product specs are listed on every product page so you know exactly what you're getting before checkout.
Start with your chassis — browse the All Chassis page and select your vehicle. Every chassis page breaks down the available kits by tier (OEM / OEM+, Street Performance, Track / Purpose Build) with full spec details for your engine.
If you're unsure which tier fits your build, here's the quick guide:
Tier 01 — OEM / OEM+: Daily driver, stock engine, standard service interval
Tier 02 — Street Performance: Lightly modified, street performance, enthusiast daily
Tier 03 — Track / Purpose Build: Boosted, high-rpm, regular track use, or time attack
Still not sure? Contact us — we'll point you in the right direction.
At the moment, we offer pre-packaged kits designed for specific platforms and engine types. Our catalog is built to cover the most common configurations for each chassis we support.
If you have a unique request — a swap, a non-standard configuration, or a chassis we don't currently list — feel free to reach out. We're happy to discuss options and are actively expanding the catalog based on community requests.
Yes — the catalog is actively expanding. We're adding new chassis, fluid categories, and service kit types regularly. Service Kits+ (full-vehicle fluid packages) and engine-specific service kits are in development.
If your platform isn't listed yet, let us know — platform requests from the community directly influence what we build next.
02 · Orders & Shipping
Processing times, tracking, and international shipping info.
Orders are processed within 1–3 business days (excluding weekends and holidays) after your order confirmation email. You'll receive a second notification with your tracking number once your order has shipped.
Standard shipping typically takes 5–7 business days after processing. Actual delivery times may vary depending on your location and carrier.
Orders of $89 or more ship free to the contiguous U.S. — every oil change kit qualifies on its own. Orders under $89 ship for a flat $8.95. Alaska and Hawaii ship for a flat $24.95.
We currently ship within the United States only. International shipping is not available at this time.
We're aware there's demand internationally and are evaluating options for the future. Stay tuned — sign up for the Build Log to be notified when that changes.
Orders are processed quickly to ensure fast delivery. If you need to change or cancel your order, contact us immediately at adaptandperform@gmail.com.
If your order has already shipped, you will need to follow our return policy to initiate a refund or exchange. We'll do our best to accommodate changes before fulfillment.
03 · Returns & Warranty
Our return window, conditions, and how product warranties work.
We offer a 14-day return window from the date of delivery. To be eligible for a return:
— Items must be new, unused and unopened
— Items must be in their original packaging
— The customer is responsible for return shipping costs
— A 25% restocking fee applies
For full details, refer to our Shipping & Returns Policy. To initiate a return, contact us with your order number.
Our kits contain components from various manufacturers. Any product warranties are handled directly by the manufacturer, not Adapt Performance Solutions. We do not offer independent warranties on the parts within our kits.
That said, every part we include is OEM-quality and vetted for compatibility with the platforms listed. We stand behind the spec work. For full details, see our Warranty & Liability Disclaimer.
04 · Installation & Use
Installation guidance and getting the most out of your kit.
Our kits are designed to be comprehensive and DIY-friendly for anyone with basic mechanical knowledge. However, we strongly recommend professional installation if you're not confident performing the service yourself — particularly for drain plug torque specs, filter seating, and fill volumes.
Improper installation can cause mechanical failure, void manufacturer warranties, or create unsafe driving conditions. When in doubt, have a qualified technician perform the service using your Adapt kit.
Every product and chassis page includes detailed spec information — fill volumes, viscosity grades, filter part numbers, and torque specs where applicable. Start with your chassis page for the most relevant information for your platform.
You can also browse our Fluids catalog for standalone product specs and application notes. If you have a specific question that isn't covered, reach out to us directly — we're happy to help.
Still Have Questions?
Use our contact form or email us directly at adaptandperform@gmail.com. We respond to all inquiries personally — no automated ticketing system.
Contact Us →Browse by chassis to see all available kits and specs for your specific platform. Every product page lists full contents, fill volumes, and tier details.
Browse Chassis →