Shipping & Return Policy
Shipping Policy
Order Processing
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All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
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Shipping charges are calculated at checkout.
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We currently ship to all 50 U.S. states. International shipping is coming soon.
Estimated Delivery Times:
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Standard Shipping: 3-7 business days
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Expedited Shipping: 1-3 business days
Tracking Information:
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Once your order is shipped, you’ll receive a tracking number via email.
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Please allow 24 hours for tracking information to update.
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Shipping Delays
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Shipping times may be delayed due to carrier issues, weather, or other factors beyond our control.
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We are not responsible for delays once the package has left our facility.
Return & Exchange Policy
Eligibility
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Items must be new, unused, and unopened to qualify for a return.
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Returns must be requested within 14 days of delivery.
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Products must be in original packaging and in resalable condition.
Non-Returnable Items
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Opened or used fluids, oils, and chemical products.
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Clearance items or promotional bundles.
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Custom or special-order products.
Return Process
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Email us at support@adaptperformance.com with your order number and reason for return.
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If approved, we will provide return instructions.
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Customers are responsible for return shipping costs unless the return is due to an error on our part.
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Returns must be shipped within 7 days of approval.
Restocking Fee
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A 10% restocking fee applies to returns that are not due to an error on our part.
Refunds
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Once we receive and inspect your return, we will notify you.
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If approved, a refund will be processed to your original payment method within 3-5 business days.
Exchanges
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If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery at support@adaptperformance.com.
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We will provide a replacement or refund at no cost to you.
Damages & Issues
Please inspect your order upon arrival. If your order is damaged or incorrect, email us immediately at support@adaptperformance.com, and we will resolve the issue.